Reducing the effects of textile waste, one thread at a time.

Privacy Policy

Effective Date: May 5th, 2025

At Symphony Textile, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data.

1. Information We Collect

We collect personal information through our website in the following ways:

  • Bin Request Form – We collect information such as your name, organization, phone number, email address, and pickup/delivery location in order to process and manage your bin request.

  • Contact Form – When you contact us via our website, we collect your name, email address, and message to respond to your inquiry.

  • Email Opt-In – If you voluntarily opt-in to receive email updates, we collect and store your email address for marketing purposes.

2. How We Use Your Information

We use the information collected solely for the purposes for which it was provided, including:

  • Responding to inquiries and customer service requests

  • Fulfilling bin delivery and pickup logistics

  • Improving our website, services, and customer experience

  • Sending occasional, non-soliciting email updates about Symphony Salvage, including program updates, sustainability news, and new opportunities to get involved (only if you opted in)

We do not sell, rent, or share your personal information with third parties for marketing or solicitation purposes.

3. Email Marketing Policy

When you opt-in to receive email communications from us, you can expect:

  • Occasional emails about company updates, environmental impact reports, or new program features

  • No promotional sales, third-party advertising, or unrelated solicitations

  • The ability to unsubscribe at any time via a link in the footer of each email

Your email address is used solely for our internal communications and is stored securely.

4. Cookies & Website Analytics

Our website may use cookies and tracking technologies to collect general, non-identifiable visitor information such as browser type, pages visited, and time spent on our site. This helps us improve website performance and understand user engagement.

You can disable cookies in your browser settings, though this may affect site functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure form submission and limited access to collected data.

However, no internet transmission or electronic storage is ever 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to email marketing at any time

  • Contact us with any concerns about how your data is being handled

To exercise any of these rights, please contact us at: info@symphonytextile.com

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date at the top of the page will indicate the most recent revision.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Symphony Textile
info@symphonytextile.com
(941) 371-9595
3115 Lakewood Ranch Blvd.
Bradenton, FL 34211

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